QUALITY AND
ENVIRONMENT
The quality policy at Intersagunto Terminals establishes our commitment to services and continuous improvement. It is reviewed periodically to assess its effectiveness and suitability.
Based on the conviction that only through quality service will we achieve customer satisfaction, we have an Integrated Management System that guarantees the efficient development of our operations.
Intersagunto Terminales, S.A., a responsible company of reference in the port of Sagunto, is committed to caring for and respecting the environment in the daily exercise of its activities.
Para lograr este compromiso, considera necesaria la máxima implicación de toda la compañía y de todos sus empleados mediante la aplicación de soluciones eficientes y la búsqueda de alternativas sostenibles e innovadoras para sus actividades portuarias.
The implementation of this standard has been developed with the aim of helping to provide a safe and healthy workplace for workers as well as other groups (suppliers, contractors, neighbours...). The best way to contribute to the prevention of work-related injuries and health problems, as well as the continuous improvement of health and safety performance in the workplace.
The current configuration of transport systems has turned ports into logistics platforms of great importance for logistics chains.
Within this framework, Service References have been developed which establish a series of quality characteristics for the services provided by the concessionary entities of maritime terminals or stations and by shipping companies operating in Spanish ports of general interest. These reference standards establish the level of service that the customer can expect and the aspects that must be checked in order to ensure compliance with the quality characteristics.
Guide to Good Environmental Practices
The aim of the Guide to Good Environmental Practices is to establish the basic technical contents, which must form part of the agreements on good practices, which Intersagunto Terminals has signed with the Port Authority of Valencia. The final objective is to encourage improvements in environmental practices in its sphere of action and influence.
Other sustainability and environmental actions
In addition to the quality certifications and the good practice guide developed by Intersagunto Terminals, the following sustainability actions are also noteworthy: