Instalaciones
Equipamientos
Localización y conectividad
Sistemas de Informacion
Sistemas de Gestion
Equipo Humano
Galeria de la terminal

Quality of service

The current configuration of transport systems has made logistical platforms of great importance for transport chains.

Within this framework, the Service Reference Frameworks have been developed which establish a series of quality characteristics for the services provided by concessionaires of terminals or maritime stations and by shipping companies operating in Spanish ports of general interest.

These references establish the level of service that the customer can expect and the aspects that must be checked in order to ensure compliance with the quality characteristics.